National Debt Service

Samaritans 116 123

Accessibility statement

This statement applies to https://www.nationaldebtservice.co.uk.

How accessible this website is

National Debt Service aims to meet the Web Content Accessibility Guidelines version 2.1 AA standard.

Specifically:

  • You can navigate every page using only a keyboard.
  • You can use a screen reader on every page.
  • You can increase the text size up to 200% without breaking the layout.
  • The colour scheme meets WCAG AA contrast minimums across light mode, dark mode, and high-contrast mode.
  • The site works on mobile devices.
  • The site does not collect, store, or process any personal data.

What to do if you can't access something

If you find part of this website hard to use, email [email protected] and tell us what's not working.

If you need information in a different format (accessible PDF, large print, easy read, audio recording, or braille), contact the same email.

Reporting accessibility problems

If you spot any accessibility issue, please email [email protected].

Technical information

Compliance status

This website is automated-tested for accessibility compliance using Lighthouse CI on every code change. The 21 rendered pages all achieved an Accessibility score of 1.00 at the most recent test on 22 May 2026.

Preparation of this statement

This statement was prepared on 22 May 2026. It is reviewed at the same monthly cadence as the service directory verification, per the operating model.